Terms and Conditions

The content of www.thegrandregant.com is prepared and/or authorized by Rathna Resorts Private Ltd. and access to and use of this site are subject to the following terms and conditions. In the event of a discrepancy between the English version and any translation of the following terms and conditions, the English version shall prevail.

Safety & Precautions:

  1. The exhibitor / customer shall carry out his / her business ensuring the safety of his direct / indirect employees and general public by fulfilling all safety norms. The exhibitor / customer shall be responsible for the life and safety of his direct / indirect employees by following all safety norms religiously. The exhibitor / Customer shall also be responsible for injuries, loss of life, loss of human parts that may occur to his direct / indirect employees and the employees of the principal employer, general public and for the property damages, if any, that may arise on account of non compliance of safety norms, negligence etc., while in occupation of the given hall / venue.
  2. The exhibitor/ Customer shall provide necessary personal safety kits, first aid kits and other related apparatus to his employees and maintain the same in good condition suitable for immediate use at any time.
  3. The exhibitor / customer shall be responsible to take necessary safety precautions, licenses and permissions from the concerned authorities to conduct his / her business in a smooth manner at THE GRAND REGENT.
  4. The customer / exhibitor is expected to be highly vigilant in the areas of electrification, storage of materials meant for sale etc., in order to eliminate potential hazards and accidents related to fire etc.,
  5. The exhibitor is expected to use the existing electrical set up in the hall and alterations or additional requirements, if any, can only be done upon taking necessary permission from Engineering Department under intimation to Sales / Food & Beverage Department.
  6. The Grand Regent is equipped with 24 x 7 Security at select positions throughout the property. However, the exhibitor / customer has to make his / her own arrangements to safeguard the materials belonging to them.
  7. The hall allotted to you is equipped with basic fire fighting equipment's i.e. extinguisher and fire alarms etc., In case of emergency, exhibitor / customer may get in touch with Engineering / Security department at 8870822522 / 9585521028 / 9629907744 to address the issue.
  8. The given hall can be used only for the purpose stated. Under no circumstances guest / customers will be allowed to stay in the hall / Venue.
  9. Smoking is strictly banned inside the hall / venue going by the Government norms and AC environment. However, smoking is allowed in open areas / smoking zones within the hotel premises.
  10. It's mandatory to submit the copy of receipt to us, paid towards chief minister relief fund at Collectorate. Also request you to obtain necessary NOC's from The Govt authorities i.e. Fire Service, Police Department & Coimbatore Corporation etc. NOC Copies should be submitted well in advance to the hotel for administrative convenience. Our Management is not responsible for any penalty/notice made by the Concerned Govt authorities for not obtaining permission / fee.
  11. Always close doors when A/C is on in the hall to maintain indoor temperature stable. Leaving doors open will allow conditioned air to escape. Kindly follow the same strictly.

Terms and Conditions

  1. Billing for hall: @ actual.
  2. Billing for Food: For the minimum guarantee. If the number of pax goes beyond the minimum guarantee given, billing would be done for the actual.
  3. Booking Terms: 100% advance by means of NEFT / Credit Card / DD etc., in favour of RATHNA RESORTS PRIVATE LTD., Booking will be confirmed subject to realization of payment.
  4. Receipt of advance will be treated as confirmation and acceptance of the terms and conditions given in this offer.
  5. No refund will be entertained for cancellation / postponement of dates.
  6. Food shall be prepared only for the minimum guaranteed pax with a leverage of 10%.
  7. If the number of pax exceeds the minimum guarantee, it would be difficult for the hotel to ensure consistency in food quality and service which please note. Hence increase in pax, if any, to be informed well in advance.
  8. Banners, Floral Decorations etc., placed inside the banquet hall should be free from the wall by means of separate arrangements to protect the interior of the hall.
  9. Under no circumstances cello tape, scotch tape, double side tape or adhesive of any kind should be used for decorating the hall.
  10. Our halls are equipped with in-built LCD Projectors, LCD Panels and necessary PA systems. You may use the required items by paying applicable charges. Kindly note hired / owned LCD projectors cannot be used in our halls due to technical reasons.
  11. Its mandatory to bring supporting / compatible devices such as i.e. HDMI convertor, cables etc., for high end gadgets such as Apple laptops, tabs etc.,for smooth AV presentation. It is also mandatory for the guest to visit the hotel and check compatibility issues, if any on AV part well in advance in order to ensure smooth AV presentation. Hotel will not be held responsible for issues concerning bandwidth and other technical snags that may occur during the course of presentation and no waiver of charges will be entertained by the hotel.
  12. Its mandatory to obtain all necessary statutory licenses (i.e., Police license, Public Performance License, IPRS etc.,) that are mandatory to conduct DJ parties and other events where musical performance (both live and recorded music) is involved. Copies of all licenses obtained by the guest should be submitted to the hotel well in advance for administrative convenience.
  13. Smoking is strictly banned inside the hall / venue going by the Government norms and AC environment. However, smoking is allowed in open areas / smoking zones within the hotel premises.
  14. As per government norms, under no circumstances, liquor will be served beyond 10.30 pm and consumption of alcohol in the outer areas of the booked hall / public area is strictly prohibited.
  15. Security must be arranged by the parties to safeguard their exhibits and belongings in the venue.
  16. Guests are expected to safeguard their personal belongings such as gold ornaments, mobile phones, laptops, cash etc. The management / hotel is not responsible for any theft / damage (or) loss of guest belongings.
  17. Parking at owner’s risk and the same should be in compliance with the parking regulations that are in force from time to time. Management / hotel cannot be held responsible for theft / damage or loss of vehicle parked inside / outside the hotel.
  18. Parking space available inside the hotel premise is meant for the guests of The Grand Regent only. Visitors to exhibitions / sale etc., should park their vehicles outside, complying with the rules and regulations laid down by Coimbatore City Police.
  19. Hall Vacation: Guests / Exhibitors are liable to adhere with the timings given in the offer and vacate the hall. Extension of timing will be the discretion of the management and subject to availability. Hall if extended beyond the timings given in the offer will attract applicable charges.